FAQs & Troubleshooting
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187 Results
- 1(Video) Load A4/Letter papers
- 2(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Brother iPrint&Scan cannot find my Brother machine (macOS)
- 5Load Paper in the Multi‑purpose Tray (MP Tray)
- 6Refill Ink
- 7Install the Brother iPrint&Scan application (for mobile device)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9(Video) Fill the ink tanks
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 12Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 13Printer Jam or Paper Jam
- 14Other Problems
- 15(Video) Set up your Brother machine
- 16Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 17The printer status is Offline or Paused.
- 18No Paper / No Paper Fed / No Paper T1 / No Paper MP
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20How to identify your Operating System (OS).
- 21Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 22The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 23Paper Size Mismatch / Size Mismatch
- 24Enable the Brother machine's network interface.
- 25Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 26What is Brother iPrint&Scan?
- 27Document Jam
- 28(Video) When I print photos, the color quality is not good.
- 29Set up your Brother machine on a wireless network (Windows/macOS)
- 30(Video) How to Email Print
- 31Check ink level, then press [OK]
- 32(Video) Update the Driver or Firmware for your Brother machine
- 33My Brother machine could not be found over the network when I installed drivers on my computer.
- 34Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 35Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 36Can third party ink be used to refill the ink tanks?
- 37I cannot print on a wireless (Wi-Fi) network (Windows)
- 38I cannot print on a wireless (Wi-Fi) network (Mac)
- 39(Video) Load Envelopes
- 40My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 41Check the Print Quality
- 42Cannot Print XX or Print Unable XX
- 43Ink Low
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46Check the remaining ink or toner level (Linux)
- 47Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 48Delete print jobs from the print queue.
- 49I cannot find some option in the Printing preferences. (For Windows)
- 50Printing/ Scanning with a mobile device