FAQs & Troubleshooting
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235 Results
- 1(Video) Replace Toner
- 2Replace Drum
- 3Set up your Brother machine on a wireless network.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Jam Inside (With Video Instructions)
- 7Print both sides of paper or a booklet automatically
- 8Clean the drum unit
- 9What is Toner Continue Mode?
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 12My Brother machine could not be found over the network when I installed drivers on my PC.
- 13What is Brother iPrint&Scan?
- 14The printer status is Offline or Paused.
- 15Document Jam (With Video Instructions)
- 16Jam Rear (With Video Instructions)
- 17(Video) Load an Envelope (Manual Feed Slot)
- 18Wrinkles or creases
- 19Add your Brother machine with AirPrint (macOS)
- 20I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 21I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 22Enable the Brother machine's network interface.
- 23Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 24Manual Feed
- 25Jam Tray (With Video Instructions)
- 26(Video) Load A4/Letter paper
- 27"Offline" appears on the Status Monitor.
- 28A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 29I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 30TONER ENDED
- 31Jam 2-sided
- 32Gray background
- 33I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 34Connect your Brother machine to your mobile device via a wireless router or access point.
- 35When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 36Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 37Load paper in the paper tray
- 38Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 39Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 40Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 41How to identify your Operating System (OS).
- 42Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 43Can I print from or scan to Android™ Smartphone?
- 44Change the printer driver settings (Windows/macOS)
- 45Faint
- 46I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48Scan using XSane or GIMP (Linux)
- 49The driver installation finished successfully but I cannot print. (Linux)
- 50(Video) Unpack your Brother machine