FAQs & Troubleshooting
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282 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2Replace Drum
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4(Video) Replace the Toner Cartridge
- 5(Video) Paper is Jammed in the Back of the Machine
- 6(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 7Set up your Brother machine on a wireless network.
- 8(Video) Load A4/Letter paper
- 9(Video) Load an Envelope (Manual Feed Slot)
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Brother iPrint&Scan cannot find my Brother machine (macOS)
- 13Self-Diagnostic
- 14(Video) Cannot Detect
- 15Scan multiple pages into one file instead of each scan being saved as a separate file.
- 16I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 19(Video) Paper is Jammed inside the Machine
- 20(Video) Unpack your Brother machine and install the toner cartridge
- 21How to identify your Operating System (OS).
- 22Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 23Clean the Drum Unit Using Drum Dot Print
- 24(Video) Connect telephone line and power cords
- 25Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 26(Video) 2-sided Disable or 2-sided Disabled
- 27(Video) Manual Feed
- 28What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 29I cannot print on a wireless (Wi-Fi) network (Windows)
- 30(Video) Load Paper in the Paper Tray
- 31Reduce Printing Noise
- 32Drum End Soon
- 33White lines across the page
- 34I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 35Wireless setup is requesting a WPS PIN to complete the setup
- 36(Video) Set up your Brother machine on a wireless network.
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 39Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 40Manual Feed
- 41My Brother machine has no power.
- 42White lines down the page
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 45A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 46Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 47The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 48Wrinkles or creases
- 49I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 50Create a Certificate Signing Request (CSR)