FAQs & Troubleshooting
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51 Results
- 1Reset Your Brother Machine
- 2Reset the Usage Counters
- 3Error and Maintenance Indications
- 4Replace the Pick Up Roller
- 5Check the Serial Number
- 6Install PaperPort™ 12SE / 14SE (Windows)
- 7Load Documents
- 8The scanning speed is slow when scanning from my machine. (Windows)
- 9Load a Plastic Card
- 10Load Standard Size Documents
- 11Scanning and Other Problems
- 12Save Scanned Documents on Your Computer
- 13Acceptable Documents
- 14How to identify your Operating System (OS).
- 15What driver package format is supported by my Linux distribution?
- 16Load Receipts, Clippings, Photos, and Other Documents
- 17Load Documents Longer than Standard Size
- 18Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19Configure the Scan to Email Feature (Linux)
- 20Command List of brscan. (Linux)
- 21Check the firmware version.
- 22Printing/ Scanning with a mobile device
- 23Replace the Brake Roller
- 24I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 25Where can I download Brother iPrint&Scan application for Mac?
- 26Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 27Update the Driver or Firmware for your Brother machine
- 28Load Non-standard Size Documents
- 29Load Business Cards
- 30Uninstall the Brother Software and Drivers (Windows)
- 31My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 32Delete a network scanner entry. (Linux)
- 33Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 34Set Up the Brother Machine Using Remote Setup (Mac)
- 35Check Supplies Replacement Cycle
- 36I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 37Open the "Scanners and Cameras" and Properties.
- 38Document Jam
- 39Important points for specifying the scan area (Linux)
- 40Pre-Required Procedures (Linux)
- 41Change the General Settings Using Remote Setup
- 42Clean the Scanner and Rollers
- 43Open the Control Panel (For Windows)
- 44Uninstall the driver (OS X 10.10 or greater).
- 45Service Call Indications
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47Scan using XSane or GIMP (Linux)
- 48Uninstall the scanner driver. (Linux)
- 49Uninstall Scan-key-tool. (Linux)
- 50Set Up the Brother Machine Using Remote Setup (Windows®)