FAQs & Troubleshooting
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232 Results
- 151Glossy Paper does not feed correctly.
- 152The keys on the control panel do not respond or triple beep when I press them.
- 153Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 154Is there any way to reduce Ink consumption?
- 155The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 156Reset the network settings to the factory default.
- 157Where do I find manuals for my Brother machine?
- 158Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 159I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 160I cannot install the driver when using the Driver Install Tool. (Linux)
- 161I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 162I cannot install Brother drivers on Debian 10 or later (Linux)
- 163Configure the Scan to Email Feature (Linux)
- 164What driver package format is supported by my Linux distribution?
- 165The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 166Where can I download Brother iPrint&Scan application for Mac?
- 167Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 168Large characters are printed incorrectly. (Linux)
- 169I installed scan-key-tool, but it does not work. (Linux)
- 170When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 171How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 172Firewall port requirements of the Scan Key Tool (Linux)
- 173Scan a document using Brother iPrint&Scan. (macOS only)
- 174I get a TS error when trying to print on a wireless network.
- 175When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 176How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 177When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 178Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 179Delete print jobs from the print queue.
- 180I cannot find some option in the Printing preferences. (For Windows)
- 181Printing/ Scanning with a mobile device
- 182Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 183Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 184Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 185Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 186Open the "Scanners and Cameras" and Properties.
- 187A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 188I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 189Scan a document and e-mail it as an attachment. (For Windows)
- 190Scan a document and e-mail it as an attachment (For Macintosh)
- 191Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 192After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 193Unable to Scan AX
- 194Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 195Unable to Print 3X
- 196Locate files scanned with ControlCenter2 (For Macintosh)
- 197Can I print from or scan to Android™ Smartphone?
- 198Unable to Print XX
- 199How do I make sure my Brother machine's copy settings are best suited to the types of copies I make?
- 200My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.