FAQs & Troubleshooting
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194 Results
- 101The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 102How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 103Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 104(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 105(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 106How to use the Numbering function (P-touch Editor 5.x for Windows)
- 107Open LBX files created in P-touch Editor in Pro Label Tool
- 108I cannot use P-touch Editor Lite. (For macOS 10.15 or later)
- 109Installing a CA certificate
- 110Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
- 111Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 112Using the Communication Settings (for Windows)
- 113Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.7 or greater
- 114The label does not cut well.
- 115How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 116I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 117What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 118What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 119The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 120The top and base layers of the laminated tape are misaligned.
- 121How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 122How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 123How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 124How can I reset the printer?
- 125Printing is not possible. (USB connection)
- 126I can no longer print from my computer, even though I was able to print previously.
- 127How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 128I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 129How can I print wirelessly from a computer in Ad-hoc mode?
- 130How do I print labels distributed to multiple printers?
- 131How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 132How do I update the firmware?
- 133Getting ready to use your printer
- 134I connected multiple printers of the same model to one computer but can only print from one of them.
- 135What do the indicator lights mean?
- 136P-touch Editor Lite pop-up dialog box does not appear when connecting P-touch labeler to my computer.
- 137I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 138How to open the Devices and Printers window
- 139When printing from an application, the application's "Collate" setting does not work correctly.
- 140How do I disable broadcasting the printer to AirPrint-compatible devices?
- 141What can I do with the NFC (Near Field Communication) feature?
- 142Using the Device Settings (for Windows)
- 143Can I print a label at a high resolution?
- 144Which printing modes are available?
- 145The printed label is shorter or longer than the actual label data.
- 146How can I connect the printer and my Android™ mobile device wirelessly?
- 147Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 148The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 149I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 150(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)