FAQs & Troubleshooting
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387 Results
- 10110/29/2019Large characters are printed incorrectly. (Linux)
- 10210/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 10310/23/2019To install the printer driver easily using a tool. (Linux)
- 10406/12/2019Uninstall printer drivers (Linux)
- 10504/03/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 10603/22/2019Protect your Brother machine against unauthorised access over the network
- 10703/07/2019What is Brother iPrint&Scan?
- 10801/30/2019Print command (cupswrapper) (Linux)
- 10901/29/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 11001/29/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 11101/29/2019Command List of brscan. (Linux)
- 11201/29/2019Uninstall the scanner driver. (Linux)
- 11301/29/2019Uninstall Scan-key-tool. (Linux)
- 11401/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 11501/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 11601/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 11701/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 11801/21/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11912/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 12011/27/2018My printed pages and received faxes are cut off.
- 12111/27/2018When I make a copy the image or text is cut off.
- 12211/26/2018Make copies using my Brother machine.
- 12311/14/2018I am sharing my Brother machine. I can print but cannot scan.
- 12411/13/2018Locate files scanned with ControlCenter2 (For Macintosh)
- 12511/13/2018Scan and save a document in PDF format for Macintosh (Scan to File)
- 12611/09/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 12711/09/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 12811/08/2018Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 12911/08/2018Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 13011/08/2018Scan a document and e-mail it as an attachment. (For Windows)
- 13111/08/2018Scan a document and e-mail it as an attachment (For Macintosh)
- 13211/08/2018Scan a text document and convert it into a text file (For Windows)
- 13311/08/2018Scan a document and open the scanned image with a graphics application (For Windows)
- 13411/08/2018Scan a document and open the scanned image with a graphics application (For Macintosh)
- 13511/08/2018Scan and save a document in PDF format for Windows (Scan to File)
- 13611/07/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 13708/03/2018Connect your Brother machine to your mobile device via a wireless router or access point.
- 13808/02/2018Print the WLAN report
- 13907/23/2018Use the Network Connection Repair Tool (Windows)
- 14001/25/2018I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 14110/27/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 14209/08/2017What is AirPrint?
- 14309/08/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 14404/07/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 14511/16/2016My machine does regular cleaning cycles in the night. How can I correct this?
- 14608/17/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 14708/17/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 14808/17/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 14907/15/2016Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 15003/25/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)