FAQs & Troubleshooting
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280 Results
- 101When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 102Adjust the Machine Volume
- 103Paper Size Mismatch
- 104Can third party ink be used to refill the ink cartridges?
- 105When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 106Glossy Paper does not feed correctly.
- 107Out of Memory
- 108What is Distinctive Ring and how do I program it?
- 109The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 110I cannot receive a color fax.
- 111Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 112The scanning speed is slow when scanning from my machine. (Windows)
- 113I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 114Configure and use the Scan Key Tool (Linux)
- 115Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 116The driver installation finished successfully but I cannot print. (Linux)
- 117When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 118I installed scan-key-tool, but it does not work. (Linux)
- 119Important points for specifying the scan area (Linux)
- 120Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 121Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 122Set up your Brother machine on a wireless network.
- 123Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 124Clean the Base Pad
- 125Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®)
- 126Scan to Email Attachment Using ControlCenter4 Home Mode (Windows)
- 127Scan to Email Attachment
- 128Use the Network Connection Repair Tool (Windows)
- 129Connect the cords
- 130Open the Status Monitor
- 131Open the "Scanners and Cameras" and Properties.
- 132Setting up the Web icon (Brother Web Connect) function.
- 133Important points you need to confirm before configuring your Brother machine for a wireless network.
- 134Discover the MAC address of the Brother network card
- 135Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 136Receive faxes on the computer for Windows (PC-FAX Receive)
- 137Send a Fax Using PC-FAX (Windows®)
- 138I cannot print from my computer via USB.
- 139Copy a Document
- 140I cannot scan via network.
- 141Verify if the Brother machine has a dial tone
- 142When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 143Clean the Paper Feed Rollers
- 144My Brother machine feeds multiple sheets of paper at a time.
- 145In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 146Print a Fax Stored in the Machine's Memory
- 147Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 148Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 149Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 150Set the Date and Time