FAQs & Troubleshooting
![]() |
Latest |
363 Results
- 10110/30/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 10210/30/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 10310/30/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10410/29/2019Pre-Required Procedures (Linux)
- 10510/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 10610/29/2019Large characters are printed incorrectly. (Linux)
- 10710/29/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 10810/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 10910/23/2019To install the printer driver easily using a tool. (Linux)
- 11007/25/2019Black lines down the page
- 11106/27/2019Smudges on printed pages (Poor fixing)
- 11206/12/2019Uninstall printer drivers (Linux)
- 11304/03/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 11403/07/2019What is Brother iPrint&Scan?
- 11501/29/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 11601/29/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 11701/29/2019Command List of brscan. (Linux)
- 11801/29/2019Uninstall the scanner driver. (Linux)
- 11901/29/2019Uninstall Scan-key-tool. (Linux)
- 12001/29/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 12101/28/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 12201/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 12301/24/2019All print jobs are aborted and nothing is printed. (Linux)
- 12401/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 12501/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 12601/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 12701/21/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 12812/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 12911/22/2018When receiving a single page fax, it divided and printed on two pages or I get an extra blank page
- 13011/22/2018Reduce the size of a received fax to fit the size of the paper in the Brother machine
- 13111/14/2018I am sharing my Brother machine. I can print but cannot scan.
- 13211/13/2018Scan and save a document in PDF format for Macintosh (Scan to File)
- 13311/09/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 13411/09/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 13511/08/2018Scan a document and e-mail it as an attachment. (For Windows)
- 13611/08/2018Scan a document and e-mail it as an attachment (For Macintosh)
- 13711/08/2018Scan and save a document in PDF format for Windows (Scan to File)
- 13811/07/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 13908/02/2018Print the WLAN report
- 14007/23/2018Use the Network Connection Repair Tool (Windows)
- 14107/17/2018Manual Feed
- 14207/17/2018White lines across the page
- 14307/13/2018Hollow print
- 14406/07/2018White spots or black spots at 3.7 in. (94 mm) intervals
- 14501/25/2018I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 14601/15/2018Set up a Group for Broadcasting faxes.
- 14710/27/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 14809/08/2017What is AirPrint?
- 14909/08/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 15004/07/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)