FAQs & Troubleshooting
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251 Results
- 101"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 102I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 103Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 104When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 105Important points for specifying the scan area (Linux)
- 106Uninstall the scanner driver. (Linux)
- 107Send a fax using PC-FAX with LPD/LPRng (Linux)
- 108Windows 10 Support Information
- 109How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 110"Offline" appears on the Status Monitor.
- 111I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 112Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 113Scan a text document and convert it into a text file (For Windows)
- 114Change or delete an existing One Touch or Speed Dial number.
- 115I can receive a fax, but cannot receive a telephone call.
- 116Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 117Scan and save a document in PDF format for Windows (Scan to File)
- 118Scan and save a document in PDF format for Macintosh (Scan to File)
- 119Why doesn't my Brother machine have a dial tone?
- 120I cannot scan via USB. (Mac OS X)
- 121Can I check the remaining life of my Brother machine's drum?
- 122I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 123Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 124When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 125Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 126Scan a document in Windows 8 and Windows 10.
- 127I am having a problem receiving faxes.
- 128When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 129How do I clear the "Awaiting Redial" message?
- 130What does "COMM.ERROR" on the LCD display mean?
- 131What is the "Station ID" and how do I set it?
- 132Can I buy any MICR toner?
- 133Where do I find manuals for my Brother machine?
- 134I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 135I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 136I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 137I cannot install Brother drivers on Debian 10 or later (Linux)
- 138Configure the Scan to Email Feature (Linux)
- 139Scan using XSane or GIMP (Linux)
- 140Cannot print after a Windows 10 update (June 2020)
- 141The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 142Where can I download Brother iPrint&Scan application for Mac?
- 143My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 144The downloaded driver's name is different from my machine's name. (Linux)
- 145Large characters are printed incorrectly. (Linux)
- 146The driver installation finished successfully but I cannot print. (Linux)
- 147Print command (LPR) (Linux)
- 148I installed scan-key-tool, but it does not work. (Linux)
- 149When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 150Command List of brscan. (Linux)