FAQs & Troubleshooting
![]() |
Latest |
150 Results
- 10103/25/2016Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 10203/25/2016What is the difference between the toner cartridge and the drum unit?
- 10303/25/2016Can I use AirPrint with my Brother machine?
- 10403/25/2016Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10503/25/2016Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 10603/25/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 10703/25/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 10803/25/2016What is the Network Shared printing?
- 10903/25/2016Discover the MAC address of the Brother network card
- 11003/25/2016Can I print from or scan to Android™ Smartphone?
- 11103/24/2016Print Unable or Print Unable XX
- 11203/24/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 11303/24/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 11403/23/2016What is the BRAdmin Professional software used for?
- 11501/19/2016I cannot print from my computer via network. (For Windows)
- 11604/22/2015(Video) Load A5 paper
- 11704/22/2015(Video) Load A4/Letter paper
- 11804/22/2015(Video) Unpack your Brother machine
- 11902/18/2015(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 12002/16/2015(Video) Set up your Brother machine
- 12111/27/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 12209/22/2014Load paper in the paper tray
- 12309/22/2014Unpack your Brother machine
- 12408/11/2014Replace Toner
- 12508/08/2014What is the recommended paper?
- 12607/28/2014Wrong Paper Type
- 12707/25/2014Reset the network settings to the factory default
- 12807/23/2014No Toner
- 12907/23/2014Toner Low
- 13007/22/2014Replace Drum
- 13106/09/2014Can I print from and scan to iPhone, iPod touch and iPad?
- 13211/21/2013Heater Error or Self-Diagnostic
- 13309/27/2013I can see some steam or moisture from the vents when printing.
- 13407/23/2013The top cover of my Brother machine becomes hot.
- 13506/18/2013Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 13606/18/2013Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 13705/10/2013I'm having a problem with the print quality.
- 13803/13/2013The Error LED is still on or flashing after I replace the drum unit with a new one.
- 13903/13/2013No Drum
- 14003/13/2013Toner Ended
- 14103/13/2013No Paper
- 14203/13/2013Cover is Open
- 14303/13/2013Clean the Drum Unit.
- 14403/13/2013The printer is not printing or prints unexpectedly.
- 14503/13/2013Drum !
- 14603/13/2013Cooling Down
- 14703/13/2013Out of Memory
- 14803/13/2013Clean the corona wire of the drum unit.
- 14903/13/2013Service Call
- 15003/13/2013Cancel print jobs using the printer control panel.