FAQs & Troubleshooting
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232 Results
- 101Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 102I cannot install the driver when using the Driver Install Tool. (Linux)
- 103The driver installation finished successfully but I cannot print. (Linux)
- 104I installed scan-key-tool, but it does not work. (Linux)
- 105Uninstall printer drivers (Linux)
- 106Firewall port requirements of the Scan Key Tool (Linux)
- 107Set up your Brother machine on a wireless network.
- 108Printing result in Windows Photo Viewer is light.
- 109Open the Status Monitor
- 110A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 111Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 112Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 113A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 114Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine
- 115Discover the MAC address of the Brother network card
- 116Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 117When I scan a document using ControlCenter, the scanned file size is too big.
- 118Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 119When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 120Make copies using my Brother machine.
- 121When I print a document with fast mode, the printing is shifted too high on the paper.
- 122Scan a document from the Windows Vista Photo Gallery
- 123My Brother machine feeds multiple sheets of paper at a time.
- 124Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 125Glossy Paper does not feed correctly.
- 126Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 127Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 128I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 129I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 130I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 131Configure the Scan to Email Feature (Linux)
- 132My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 133"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 134When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 135Important points for specifying the scan area (Linux)
- 136I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 137"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 138Scan a document using Brother iPrint&Scan. (macOS only)
- 139I get a TS error when trying to print on a wireless network.
- 140How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 141Windows 10 Support Information
- 142"Offline" appears on the Status Monitor.
- 143I cannot find some option in the Printing preferences. (For Windows)
- 144Open the Control Panel (For Windows)
- 145Install the built-in drivers (For Windows 8 and Windows 10)
- 146Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 147Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 148Scan a document and e-mail it as an attachment. (For Windows)
- 149What is the Network Shared printing?
- 150Unable to Print 3X