FAQs & Troubleshooting
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232 Results
- 101Wrong Paper Size / Wrong Paper
- 102When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 103My Brother machine feeds multiple sheets of paper at a time.
- 104When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 105Scan a document from a Windows Vista application
- 106When I print, the pages are smudged with ink.
- 107Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 108Can I adjust the Sleep Mode setting?
- 109What is the recommended paper?
- 110Where can I download Brother iPrint&Scan application for Mac?
- 111Important points for specifying the scan area (Linux)
- 112I want to print using CUPS while keeping SELinux enabled. (Linux)
- 113I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 114Set up your Brother machine on a wireless network.
- 115Printing result in Windows Photo Viewer is light.
- 116Enable the Brother machine's network interface.
- 117Open the Status Monitor
- 118Open the Control Panel (For Windows)
- 119Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 120Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 121Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 122Open the "Scanners and Cameras" and Properties.
- 123A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 124After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 125Discover the MAC address of the Brother network card
- 126I can print but cannot scan via network. (For Windows)
- 127When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 128Scan a document from the Windows Vista Photo Gallery
- 129Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 130I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 131Refill Ink
- 132The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 133I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 134I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 135I cannot install the driver when using the Driver Install Tool. (Linux)
- 136I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 137I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 138Scan using XSane or GIMP (Linux)
- 139Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 140Large characters are printed incorrectly. (Linux)
- 141Delete a network scanner entry. (Linux)
- 142How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 143I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 144I am unable to print from a client PC to a printer on a print server. (Linux)
- 145To install the printer driver easily using a tool. (Linux)
- 146Uninstall printer drivers (Linux)
- 147Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 148I cannot print using my Brother machine on a wireless network (Windows)
- 149How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 150Install BookScan & Whiteboard Suite onto Windows 10.