FAQs & Troubleshooting
![]() |
Latest |
87 Results
- 5104/14/2020How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)
- 5204/06/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 5303/30/2020How to connect to an AC power outlet (Optional)
- 5403/27/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 5512/25/2019How to install the rechargeable Li-ion Battery (Optional)
- 5612/09/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 5712/09/2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 5812/09/2019Some of the print options in OpenOffice do not work. (Linux®)
- 5912/09/2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 6011/15/2019Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?
- 6111/05/2019How do I install the printer driver from the CD-ROM? (for Windows)
- 6210/16/2019Uninstalling the printer drivers (Linux®)
- 6310/16/2019Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 6410/16/2019I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 6510/15/2019The print result is garbled or corrupted.
- 6610/15/2019How to identify the printer's firmware version
- 6710/10/2019How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 6810/10/2019How do I switch between Infrared (IrDA) and Bluetooth®? (Windows only)
- 6910/09/2019What is the JPEG printing and how can I use it?
- 7010/07/2019When I try to print multiple pages via Bluetooth® from a Windows 8 computer, it takes a long time for the printing to start and finish.
- 7110/04/2019I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 7209/13/2019What do the indicator lights mean?
- 7303/20/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 7410/29/2018How to connect to a DC power outlet (Optional)
- 7510/29/2018How to connect to a DC power outlet (Optional)
- 7611/20/2017How to charge the rechargeable Li-ion battery
- 7705/15/2017I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 7801/05/2016The DATA indicator has turned off even though data remains in the printer.
- 7912/14/2015How to insert paper
- 8008/06/2015The printed image is compressed or stretched.
- 8101/14/2015Pages don't print. What should I do?
- 8201/06/2015Error messages do not appear when using the USB connection of my printer.
- 8312/24/2014What is IrDA?
- 8412/24/2014The paper is jammed in the printer.
- 8512/24/2014Paper does not move through the printer even though the motor is running.
- 8606/25/2013The print quality is poor, and the image is too light or dark.
- 8706/27/2012Paper moves through the printer, but nothing appears on the paper.