FAQs & Troubleshooting
![]() |
Latest |
210 Results
- 5112/13/2022How to identify your Operating System (OS).
- 5210/20/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 5310/17/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 5410/17/2022How to use the PC-FAX.
- 5510/13/2022Print the Network Configuration Report
- 5610/11/2022Access Web Based Management
- 5709/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5809/26/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 5909/06/2022Configure and use PC-FAX (CUPS) (Linux)
- 6008/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 6108/29/2022The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6208/22/2022Configure the Scan to Email Feature (Linux)
- 6308/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 6407/28/2022Update the Driver or Firmware for your Brother machine
- 6507/26/2022Configure and use the Scan Key Tool (Linux)
- 6606/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6705/30/2022What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6805/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6904/20/2022Uninstall the Brother Software and Drivers (Windows)
- 7004/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7104/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 7204/11/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 7304/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 7404/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 7503/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 7603/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7703/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7812/15/2021I cannot connect my machine to a Windows 11 computer via USB.
- 7911/29/2021Cover is Open
- 8011/10/2021Open the Control Panel (For Windows)
- 8110/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 8209/17/2021Export an address book and import it to another machine
- 8307/29/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 8403/22/2021Low Temperature
- 8503/19/2021I get a TS error when trying to print on a wireless network.
- 8603/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8702/18/2021Set up your Brother machine on a wireless network (Windows/macOS)
- 8802/16/2021I cannot print full-page photos or images using Email Print.
- 8902/11/2021I am having an issue receiving faxes.
- 9001/26/2021Can I send a print job to multiple machine email addresses using Email Print?
- 9112/24/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 9210/28/2020Scan and Upload Documents Using Brother Web Connect
- 9310/28/2020Paper is Jammed Inside and in the Multi-purpose Tray (Paper Jam/Jam E Inside/MP)
- 9410/28/2020Other Problems
- 9510/28/2020Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front)
- 9610/28/2020Change the Print Options to Improve Your Print Results
- 9710/28/2020Check the Print Alignment from Your Brother Machine
- 9810/28/2020Check the Print Quality
- 9910/28/2020Clean the Base Pad
- 10010/28/2020Paper is Jammed in the Front of the Machine (Jam B Front)