FAQs & Troubleshooting
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299 Results
- 5109/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5209/26/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 5309/06/2022Configure and use PC-FAX (CUPS) (Linux)
- 5408/31/2022After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 5508/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5608/22/2022Configure the Scan to Email Feature (Linux)
- 5708/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5807/28/2022Update the Driver or Firmware for your Brother machine
- 5907/26/2022Configure and use the Scan Key Tool (Linux)
- 6007/19/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 6106/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6206/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 6306/16/2022Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 6406/09/2022Access Web Based Management
- 6505/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6604/25/2022Where can I find my Brother machine's serial number?
- 6704/20/2022Uninstall the Brother Software and Drivers (Windows)
- 6804/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6904/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 7004/11/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 7104/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 7204/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 7304/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 7403/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 7503/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7603/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7712/15/2021I cannot connect my machine to a Windows 11 computer via USB.
- 7811/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 7911/15/2021Set up your Brother machine on a wireless network.
- 8011/10/2021Open the Control Panel (For Windows)
- 8110/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8210/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 8303/31/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 8403/22/2021What is Brother Web Connect (Web icon)?
- 8503/22/2021Low Temperature
- 8603/19/2021I get a TS error when trying to print on a wireless network.
- 8703/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8803/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8902/18/2021When I print photos, the color quality is not good.
- 9001/08/2021How do I print since Google Cloud Print is discontinued?
- 9112/24/2020Configure Public Mode for Secure Function Lock 3.0
- 9212/24/2020Printing/ Scanning with the Cloud
- 9312/24/2020Printing/ Scanning with a mobile device
- 9412/24/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 9512/17/2020(Video) Set up your Brother machine
- 9612/17/2020(Video) Fill the ink tanks
- 9709/14/2020Unusable Device
- 9809/14/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9908/19/2020When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 10007/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)