FAQs & Troubleshooting
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164 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51No Toner
- 52I cannot scan via network.
- 53What is the default password for my BRAdmin or Web Based Management?
- 54Storage Full
- 55Can I use non-Brother or third party supplies with the Brother machine?
- 56I cannot connect my machine to a Windows 11 computer via USB.
- 57Command List of brscan. (Linux)
- 58Important points for specifying the scan area (Linux)
- 59I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 60Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 61What is the Network Shared printing?
- 62I cannot print from my computer via USB.
- 63Missing thin lines in images
- 64Why doesn't my Brother machine have a dial tone?
- 65My Brother machine has no power.
- 66Where can I find my Brother machine's serial number?
- 67Colored spots at 75 mm (3.0 in.) intervals or at 29 mm (1.1 in.) intervals
- 68Horizontal coloured lines appear on the page
- 69The scanning speed is slow when scanning from my machine. (Windows)
- 70I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 71I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 72I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 73I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 74I cannot print full-page photos or images using Email Print.
- 75I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 76I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 77Can I send a print job to multiple machine email addresses using Email Print?
- 78Configure and use PC-FAX (CUPS) (Linux)
- 79Configure the Scan to Email Feature (Linux)
- 80Configure and use the Scan Key Tool (Linux)
- 81Change the brscan5 scan settings using XSane (Linux)
- 82Export an address book and import it to another machine
- 83Cannot print after a Windows 10 update (June 2020)
- 84The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 85Check the remaining ink or toner level (Linux)
- 86When I print images, the quality is not good (Linux)
- 87Where can I download Brother iPrint&Scan application for Mac?
- 88My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 89The downloaded driver's name is different from my machine's name. (Linux)
- 90The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 91Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 92Large characters are printed incorrectly. (Linux)
- 93The driver installation finished successfully but I cannot print. (Linux)
- 94Wireless setup is requesting a WPS PIN to complete the setup
- 95When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 96I installed scan-key-tool, but it does not work. (Linux)
- 97When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 98How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 99I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 100I am unable to print from a client PC to a printer on a print server. (Linux)