FAQs & Troubleshooting
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391 Results
- 51Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 52I get a TS error when trying to print on a wireless network.
- 53The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 54After I installed Sun JavaVM, some applications will not work correctly.
- 55While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 56I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 57I cannot print using my Brother machine on a wireless network (Windows)
- 58Connect your Brother machine to your mobile device via a wireless router or access point.
- 59When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 60I cannot find some option in the Printing preferences. (For Windows)
- 61I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 62Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 63Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 64The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 65Loading paper in the manual feed slot.
- 66I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 67Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 68Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 69Ink Absorber Full
- 70How do I know which receive mode to select?
- 71Preview the faxes I receive before I print them.
- 72Locate files scanned with ControlCenter2 (For Macintosh)
- 73Configure a cover page for PC-FAX.
- 74My machine does regular cleaning cycles in the night. How can I correct this?
- 75Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 76Paper jams or ink trace (smudges) occur when feeding A3 paper.
- 77Wrong Paper Size
- 78I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 79How does a restricted user log on the Brother machine when Secure Function Lock is turned on?
- 80Scan a document from a Windows Vista application
- 81Can my Brother machine print a report to verify a fax I sent was received?
- 82I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 83When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 84How do I factory reset the network settings?
- 85What is the recommended paper?
- 86I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 87What driver package format is supported by my Linux distribution?
- 88The driver installation finished successfully but I cannot print. (Linux)
- 89I am unable to print from a client PC to a printer on a print server. (Linux)
- 90To install the printer driver easily using a tool. (Linux)
- 91Scan a document using Brother iPrint&Scan. (macOS only)
- 92When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 93Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 94Choosing the paper tray my Brother machine will use for copying.
- 95Important points you need to confirm before configuring your Brother machine for a wireless network.
- 96The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 97Send an image file as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows)
- 98Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 99How do I adjust my Brother machine's tray use for copying and faxing?
- 100The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)