FAQs & Troubleshooting
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280 Results
- 51After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 52Use voice mail on the same line as my Brother machine.
- 53Document Jam
- 54I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 55I cannot find some options in the Print dialog box (macOS 11 or later)
- 56Brother iPrint&Scan cannot find my Brother machine (macOS)
- 57Uninstall the scanner driver. (Linux)
- 58(Video) Update the Driver or Firmware for your Brother machine
- 59Wrong Ink Cartridge
- 60Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 61Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 62Delete print jobs from the print queue.
- 63Printing/ Scanning with a mobile device
- 64How to identify your Operating System (OS).
- 65Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 66Out of Fax Memory
- 67Unable to Scan / Scan Unable
- 68Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 69Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 70Scan using XSane or GIMP (Linux)
- 71When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 72Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 73Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 74What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 75The scanning speed is slow when scanning from my machine. (Windows)
- 76I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 77I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 78What driver package format is supported by my Linux distribution?
- 79Wireless setup is requesting a WPS PIN to complete the setup
- 80Delete a network scanner entry. (Linux)
- 81Uninstall Scan-key-tool. (Linux)
- 82Firewall port requirements of the Scan Key Tool (Linux)
- 83I cannot print on a wireless (Wi-Fi) network (Windows)
- 84I cannot print using my Brother machine on a wireless network (Mac)
- 85Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 86Load Documents on the Scanner Glass
- 87When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 88Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 89Scan from the Brother iPrint&Scan application using Windows Phone.
- 90Open the Status Monitor
- 91Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 92Wrong Ink Color
- 93Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 94A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 95Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 96Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 97Print a web page from iPrint&Scan when using an Android™ mobile device.
- 98Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 99Install Starter Ink
- 100I cannot make borderless prints.