FAQs & Troubleshooting
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384 Results
- 51Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 52The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 53Make copies using my Brother machine.
- 54I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 55I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 56Install BookScan & Whiteboard Suite onto Windows 10.
- 57I cannot save a file downloaded from the Brother support website (For Windows)
- 58I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
- 59Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 60Scan from the Brother iPrint&Scan application using Windows Phone.
- 61One line (banding) appears at the end of the printed/ copied documents.
- 62Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 63What is Brother iPrint&Scan?
- 64Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 65I still receive the error message "Paper Jam" after I removed the jammed paper.
- 66I cannot make borderless prints.
- 67Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 68Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 69The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 70I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 71Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 72Unable to Scan AX
- 73Unable to Print 7X
- 74The edge of glossy paper is smudged.
- 75When I scan a document using ControlCenter, the scanned file size is too big.
- 76Unable to Print XX
- 77My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 78I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 79The ink cartridges run out very quickly. Is there any reason for that?
- 80Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 81Where can I get FaceFilter Studio and what can I do with this application?
- 82Is my Brother machine compatible with Windows Vista?
- 83When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 84Scan a document in Mac OS X 10.6.
- 85When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 86I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 87The faxes I send are always received with a black vertical line down the page.
- 88Confirm that a FAX I sent was received correctly.
- 89I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 90Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 91I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 92I'm using Macintosh. What is the PreScan option used for?
- 93Print the Network Configuration Report.
- 94I cannot install Brother drivers on Debian 10 or later (Linux)
- 95The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 96My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 97I get a TS error when trying to print on a wireless network.
- 98Install PaperPort™ 12SE onto Windows 10.
- 99Use the Network Connection Repair Tool (Windows)
- 100After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.