FAQs & Troubleshooting
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383 Results
- 51Wrong Paper
- 52I cannot print over a network using the XML Paper Specification Printer Driver.
- 53Where can I get FaceFilter Studio and what can I do with this application?
- 54Cover is Open
- 55Can third party ink be used to refill the ink cartridges?
- 56Store Address Book numbers on my Brother machine for easy dialing.
- 57Why doesn't the machine answer when receiving a call?
- 58Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 59When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 60Install the built-in drivers (For Windows 8 and Windows 10)
- 61Printing/ Scanning with the Cloud
- 62My Brother machine's PhotoCapture Center® will not recognize my memory card or USB Flash memory drive.
- 63When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 64Is my Brother machine compatible with third party print servers?
- 65When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 66Create or view a XML Paper Specification document
- 67Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 68One or more of my colors are not printing (blank).
- 69Scan a document from a Windows Vista application
- 70When I print, the pages are smudged with ink.
- 71The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 72I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 73I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 74I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 75"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 76Large characters are printed incorrectly. (Linux)
- 77Wireless setup is requesting a WPS PIN to complete the setup
- 78How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 79To install the printer driver easily using a tool. (Linux)
- 80Set up your Brother machine on a wireless network.
- 81I cannot print using my Brother machine on a wireless network (Mac)
- 82I cannot save a file downloaded from the Brother support website (For Windows)
- 83Use the Network Connection Repair Tool (Windows)
- 84Check the firmware version.
- 85Printout is misaligned when using glossy papers or postcards.
- 86Stains appear at the edge on the reverse side of the borderless prints when using inkjet papers.
- 87"Offline" appears on the Status Monitor.
- 88Open the Status Monitor
- 89Delete print jobs from the print queue.
- 90One line (banding) appears at the end of the printed/ copied documents.
- 91Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 92I cannot find some option in the Printing preferences. (For Windows)
- 93Configure and use the Scan to Network feature (For Windows)
- 94The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 95The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 96Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 97Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 98Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 99I still receive the error message "Paper Jam" after I removed the jammed paper.
- 100How to identify your Operating System (OS).