FAQs & Troubleshooting
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290 Results
- 51Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 52The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 53I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 54The printer status is Offline or Paused.
- 55The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 56Scan multiple pages into one file instead of each scan being saved as a separate file.
- 57I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 58I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
- 59I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 60Scan a document in Mac OS X 10.7.
- 61How can I change the print resolution?
- 62"Unable to..." message appearing on the LCD. What does it mean and how do I clear it?
- 63When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 64When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 65The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 66I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 67Why doesn't the machine answer when receiving a call?
- 68Can I confirm that the FAX was sent correctly?
- 69What can happen if the wrong paper is used in your machine.
- 70When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 71When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 72What is the BRAdmin Professional software used for?
- 73My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 74I cannot install Brother drivers on Debian 10 or later (Linux)
- 75Configure the Scan to Email Feature (Linux)
- 76Scan using XSane or GIMP (Linux)
- 77Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 78The driver installation finished successfully but I cannot print. (Linux)
- 79Uninstall the scanner driver. (Linux)
- 80I am unable to print from a client PC to a printer on a print server. (Linux)
- 81To install the printer driver easily using a tool. (Linux)
- 82When printing with monochrome laser printer, the print position shifts. (Linux)
- 83Firewall port requirements of the Scan Key Tool (Linux)
- 84Pre-Required Procedures (Linux)
- 85What is the difference between the toner cartridge and the drum unit?
- 86I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 87Can I print from and scan to iPhone, iPod touch and iPad?
- 88I cannot print from my computer via network. (For Macintosh)
- 89"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 90How do I load legal size paper in the paper tray?
- 91I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 92I updated the Web BRAdmin and cannot enable the logging function.
- 93The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
- 94Scan a document from a Windows XP application
- 95How can I improve poor print quality ?
- 96After I installed Sun JavaVM, some applications will not work correctly.
- 97How do I clean the corona wire?
- 98How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 99I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 100Can I buy any MICR toner?