FAQs & Troubleshooting
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349 Results
- 51My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 52Configure the Scan to Email Feature (Linux)
- 53Command List of brscan. (Linux)
- 54I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 55Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 56Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 57How do I adjust my Brother machine's tray use for copying and faxing?
- 58How do I know which side up my photo paper should be in the tray?
- 59The printer status is Offline or Paused.
- 60I am sharing my Brother machine. I can print but cannot scan.
- 61When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 62I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 63Can I use voice mail on the same line as my Brother machine?
- 64In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 65One or more of my colors are not printing (blank). What can I do?
- 66I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 67Replace Ink
- 68Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 69I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 70Delete a network scanner entry. (Linux)
- 71I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 72I cannot print using my Brother machine on a wireless network (Windows)
- 73ControlCenter3 displays a blank screen at startup (Windows)
- 74I cannot save a file downloaded from the Brother support website (For Windows)
- 75Protect your Brother machine against unauthorised access over the network
- 76Open the Status Monitor
- 77Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 78Open the Control Panel (For Windows)
- 79Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 80I still receive the error message "Paper Jam" after I removed the jammed paper.
- 81Can I use AirPrint with my Brother machine?
- 82How to identify your Operating System (OS).
- 83The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 84A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 85The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 86I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 87Delete numbers stored in my Brother machine's Caller ID History.
- 88Locate files scanned with ControlCenter2 (For Macintosh)
- 89Discover the MAC address of the Brother network card
- 90Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 91Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 92The edge of glossy paper is smudged.
- 93I cannot print from my computer via USB.
- 94Change the printer driver settings (Windows/macOS)
- 95How many times will my Brother machine automatically redial a busy number?
- 96I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 97Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 98I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 99Scan multiple pages into one file instead of each scan being saved as a separate file.
- 100Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?