FAQs & Troubleshooting
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283 Results
- 51When I print photos, the color quality is not good.
- 52When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 53I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 54When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 55Where is the USB port on the machine?
- 56Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 57While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 58What driver package format is supported by my Linux distribution?
- 59I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 60All print jobs are aborted and nothing is printed. (Linux)
- 61Pre-Required Procedures (Linux)
- 62Verify the Brother machine connected to the Wired Network (For Windows)
- 63What is the Network Shared printing?
- 64Can I print from or scan to Android™ Smartphone?
- 65The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 66The printer status is Offline or Paused.
- 67I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 68Can I use voice mail on the same line as my Brother machine?
- 69Scan a document from the Windows Vista Photo Gallery
- 70I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 71When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 72How do I replace the Ink Cartridge?
- 73The LCD displays an error code (number). What does it mean?
- 74I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 75I cannot receive a color fax. Why?
- 76I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 77I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 78Configure and use the Scan Key Tool (Linux)
- 79Cannot print after a Windows 10 update (June 2020)
- 80When I print images, the quality is not good (Linux)
- 81Large characters are printed incorrectly. (Linux)
- 82I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 83Important points for specifying the scan area (Linux)
- 84Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 85How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 86Delete print jobs from the print queue.
- 87Open the Control Panel (For Windows)
- 88The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 89The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 90The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 91The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 92I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 93The edge of glossy paper is smudged.
- 94Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 95The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 96How do I clear Machine Error 46?
- 97I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 98When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 99Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 100How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?