FAQs & Troubleshooting
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Latest |
250 Results
- 5103/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5203/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 5301/06/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 5411/10/2021Open the Control Panel (For Windows)
- 5510/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 5601/19/2021ControlCenter3 displays a blank screen at startup (Windows)
- 5712/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 5810/22/2020Install PaperPort™ 12SE / 14SE onto Windows 10.
- 5910/15/2020Install FaceFilter Studio onto Windows 10.
- 6007/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 6107/16/2020Cannot print after a Windows 10 update (June 2020)
- 6207/06/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 6307/06/2020Scan using XSane or GIMP (Linux)
- 6407/06/2020Important points for specifying the scan area (Linux)
- 6507/06/2020What driver package format is supported by my Linux distribution?
- 6605/13/2020Configure scan settings without administrator privileges (Linux)
- 6705/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 6805/13/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 6904/16/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 7004/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 7104/06/2020Delete a network scanner entry. (Linux)
- 7204/06/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 7301/06/2020When I print images, the quality is not good (Linux)
- 7412/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 7512/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 7611/27/2019Print command (LPR) (Linux)
- 7711/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 7811/14/2019I cannot send a fax using PC-FAX (Windows 10)
- 7910/29/2019Pre-Required Procedures (Linux)
- 8010/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 8110/29/2019Large characters are printed incorrectly. (Linux)
- 8210/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 8310/23/2019To install the printer driver easily using a tool. (Linux)
- 8406/12/2019Uninstall printer drivers (Linux)
- 8505/23/2019Forward a fax to another fax machine when my machine has a mechanical problem.
- 8601/30/2019Print command (cupswrapper) (Linux)
- 8701/29/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 8801/29/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 8901/29/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 9001/29/2019Command List of brscan. (Linux)
- 9101/29/2019Uninstall the scanner driver. (Linux)
- 9201/29/2019Uninstall Scan-key-tool. (Linux)
- 9301/24/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 9401/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 9501/24/2019All print jobs are aborted and nothing is printed. (Linux)
- 9601/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 9701/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 9801/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 9901/21/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 10012/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?