FAQs & Troubleshooting
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239 Results
- 5107/06/2020Important points for specifying the scan area (Linux)
- 5207/06/2020What driver package format is supported by my Linux distribution?
- 5305/13/2020Configure scan settings without administrator privileges (Linux)
- 5405/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 5505/13/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 5604/16/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 5704/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 5804/06/2020Delete a network scanner entry. (Linux)
- 5904/06/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 6001/06/2020When I print images, the quality is not good (Linux)
- 6112/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 6212/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 6311/27/2019Print command (LPR) (Linux)
- 6411/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 6510/29/2019Pre-Required Procedures (Linux)
- 6610/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 6710/29/2019Large characters are printed incorrectly. (Linux)
- 6810/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 6910/23/2019To install the printer driver easily using a tool. (Linux)
- 7006/14/2019Windows 10 Support Information
- 7106/12/2019Uninstall printer drivers (Linux)
- 7201/30/2019Print command (cupswrapper) (Linux)
- 7301/29/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 7401/29/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 7501/29/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 7601/29/2019Command List of brscan. (Linux)
- 7701/29/2019Uninstall the scanner driver. (Linux)
- 7801/29/2019Uninstall Scan-key-tool. (Linux)
- 7901/24/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 8001/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 8101/24/2019All print jobs are aborted and nothing is printed. (Linux)
- 8201/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 8301/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 8401/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 8512/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 8610/17/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8708/16/2018Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 8807/05/2018Windows 7 Support Information
- 8911/16/2016My machine does regular cleaning cycles in the night. How can I correct this?
- 9004/01/2016I'm using Macintosh. What is the PreScan option used for?
- 9103/25/2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 9203/25/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 9303/25/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 9403/25/2016Can I print from or scan to Android™ Smartphone?
- 9503/25/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 9603/24/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 9703/24/2016I cannot scan via USB. (Mac OS X)
- 9803/24/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 9903/24/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 10003/24/2016Scan a document in Mac OS X 10.7.