FAQs & Troubleshooting
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161 Results
- 51My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 52I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 53I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 54Installing the LPR driver and CUPS wrapper driver (Linux®)
- 55Adding a custom media size for continuous roll (Linux®)
- 56Installing a CA certificate
- 57The barcode on a printed PDF file cannot be read.
- 58When printing using the RD roll, the print is out of alignment.
- 59How to identify the printer's firmware version
- 60The power turns off automatically.
- 61The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 62How do I uninstall the printer driver?
- 63(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 64Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 65How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 66How to identify your Operating System (OS) for Windows or Mac
- 67How can I reset the printer?
- 68How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 69(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 70The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 71How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 72When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 73The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 74Labels are jammed in the machine or are not ejected correctly after printing.
- 75Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 76I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 77I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 78The printing position shifts vertically or horizontally. (Linux®)
- 79The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 80The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 81I cannot save a file downloaded from the Brother support website (For Windows)
- 82What Android™ mobile application can I use?
- 83How to use P-touch Library
- 84Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 85Printed barcodes cannot be read.
- 86How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 87The paper settings specified from the server computer are not reflected on the client computer.
- 88I connected multiple printers of the same model to one computer but can only print from one of them.
- 89How do I reset network setting?
- 90(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 91(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 92How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 93Printing is not possible. (USB connection)
- 94My printer has suddenly stopped printing.
- 95I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 96The driver installation finished successfully but I cannot print. (Linux®)
- 97I do not know how to become a superuser in Ubuntu. (Linux®)
- 98I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 99PostScript data cannot be printed or is printed in the text format. (Linux®)
- 100Large characters are printed incorrectly. (Linux®)