FAQs & Troubleshooting
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188 Results
- 51I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 52The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 53I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 54The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 55How do I uninstall the printer driver?
- 56My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 57The print is horizontally compressed and not shaped correctly.
- 58When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 59When I try to use the database function, an application error occurs.
- 60How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 61The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 62Can multiple P-touch printers be connected to PS-9000?
- 63How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 64How do I replace the cutter blade?
- 65How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 66(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 67When I use the Excel Add-In with my address data, the address is not displayed in the correct format. Each Excel column is printed on a separate line.
- 68Creating a label with GIMP (Linux®)
- 69Creating a label with OpenOffice (Linux®)
- 70How to open the Devices and Printers window
- 71I cannot save a file downloaded from the Brother support website (For Windows)
- 72How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 73Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 74Share your printer in Windows 7 in a network-shared environment.
- 75(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 76I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 77How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 78How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 79How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 80What is the Label List? (P-touch Editor 5.x for Windows)
- 81How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 82What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 83How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 84The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 85Suddenly my print server stopped printing.
- 86The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 87How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 88Labels are jammed in the machine or are not ejected correctly after printing.
- 89Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 90I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 91The driver installation finished successfully but I cannot print. (Linux®)
- 92All print jobs have been cancelled and nothing can be printed. (Linux®)
- 93How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 94(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 95How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 96(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 97How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 98(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 99How to use the Numbering function (P-touch Editor 5.x for Windows)
- 100The Add-In icon is not displayed in Microsoft Word. What should I do?