FAQs & Troubleshooting
![]() |
Popular |
204 Results
- 51How do I use the Numbering function? (P-touch Editor Lite LAN)
- 52I cannot connect my printer and print via Bluetooth® on macOS 12.
- 53What kind of paper can I use for Print Service Plugin?
- 54Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 55I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 56The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 57Uninstalling the printer drivers (Linux®)
- 58Can I set a different media width when using an OpenOffice template? (Linux®)
- 59The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 60How do I connect the printer to my mobile device via Bluetooth®?
- 61How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 62How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
- 63How to identify the printer's firmware version
- 64(Video) When I print many continuous labels, part of the label data is printed twice.
- 65When I print many continuous labels, part of the label data is printed twice.
- 66(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 67(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 68How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 69When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 70What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 71How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 72I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 73I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 74The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 75"No barcodes were detected in the document" is displayed on the computer screen when printing a barcode using the Crop Print function.
- 76How do I connect the printer to my computer via wired LAN (Ethernet)? (for Windows)
- 77Using the Printer Setting Tool (for Mac)
- 78How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 79Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 80Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 81I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 82Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 83The paper settings specified from the server computer are not reflected on the client computer.
- 84How do I reset network setting?
- 85What is the default User ID and Password for BRAdmin Light or Professional?
- 86When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 87My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 88How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 89The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 90Printing is not possible. (P-touch Editor5.3 for Mac)
- 91The power button does not light up.
- 92A security warning appears when accessing Web Based Management via HTTPS.
- 93Install BRAdmin Professional 3
- 94I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 95I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 96Installing a CA certificate
- 97What is the maximum printable width?
- 98When I load a die-cut DK roll in my printer and turn it on, it does not feed any labels.
- 99When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle of printing.
- 100How to create a barcode from two data fields (P-touch Editor 5.x for Windows)