FAQs & Troubleshooting
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115 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51The downloaded driver's name is different from my machine's name. (Linux)
- 52The driver installation finished successfully but I cannot print. (Linux)
- 53Wireless setup is requesting a WPS PIN to complete the setup
- 54I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 55Wrong Toner or Wrong Toner Cartridge
- 56I cannot print on a wireless (Wi-Fi) network (Windows)
- 57Protect your Brother machine against unauthorised access over the network
- 58Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 592-sided Disable or 2-sided Disabled
- 60No Toner
- 61Install the Mailbox.
- 62When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 63Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 64Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 65What is the difference between the toner cartridge and the drum unit?
- 66Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 67The printer status is Offline or Paused.
- 68I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 69A security warning appears when accessing Web Based Management via HTTPS.
- 70Add your Brother machine with AirPrint (macOS)
- 71Where can I download Brother iPrint&Scan application for Mac?
- 72My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 73The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 74I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 75I am unable to print from a client PC to a printer on a print server. (Linux)
- 76I get a TS error when trying to print on a wireless network.
- 77Set up your Brother machine on a wireless network (Windows/macOS)
- 78How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 79Control Printer Driver settings (only available for Windows)
- 80I cannot save a file downloaded from the Brother support website (For Windows)
- 81Delete print jobs from the print queue.
- 82Important points you need to confirm before configuring your Brother machine for a wireless network.
- 83Toner Low or Prepare New Toner Cartridge
- 84My Brother machine has no power.
- 85Where can I find my Brother machine's serial number?
- 86I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 87When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 88To install the printer driver easily using a tool. (Linux)
- 89Check the firmware version.
- 90Open the Status Monitor (Windows)
- 91I cannot print from my computer via USB.
- 92Uninstall the Brother Software and Drivers (Windows)
- 93Ghosting images
- 94Access Web Based Management *
- 95Enable the Brother machine's network interface.
- 96Open the Control Panel (For Windows)
- 97The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 98Print the WLAN Report *
- 99Supported models of Universal Printer Driver for PCL
- 100Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)