FAQs & Troubleshooting
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113 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51I cannot print on a wireless (Wi-Fi) network (Windows)
- 52Enable the Brother machine's network interface.
- 53Protect your Brother machine against unauthorised access over the network
- 54I cannot find some option in the Printing preferences. (For Windows)
- 55Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 56Poor fixing
- 57Install the optional lower tray
- 58What is the recommended paper?
- 59Large characters are printed incorrectly. (Linux)
- 60Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 61How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 62Can I use non-Brother or third party supplies with the Brother machine?
- 63I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 64Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 65When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 66Can I send a print job to multiple machine email addresses using Email Print?
- 67When I print images, the quality is not good (Linux)
- 68The downloaded driver's name is different from my machine's name. (Linux)
- 69I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 70To install the printer driver easily using a tool. (Linux)
- 71Update the Driver or Firmware for your Brother machine
- 72Important points you need to confirm before configuring your Brother machine for a wireless network.
- 73When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 74Where can I find my Brother machine's serial number?
- 75I cannot connect my machine to a Windows 11 computer via USB.
- 76I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 77A security warning appears when accessing Web Based Management via HTTPS.
- 78My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 79The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 80Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 81I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 82I am unable to print from a client PC to a printer on a print server. (Linux)
- 83Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 84I get a TS error when trying to print on a wireless network.
- 85Control Printer Driver settings (only available for Windows)
- 86Check the firmware version.
- 87"Offline" appears on the Status Monitor. (Windows)
- 88What is the difference between the toner cartridge and the drum unit?
- 89Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 90Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 91I cannot print from my computer via USB.
- 92My Brother machine has no power.
- 93Ghosting images
- 94Black lines down the page
- 95Open the Status Monitor (Windows)
- 96Open the Control Panel (For Windows)
- 97Supported models of Universal Printer Driver for PCL
- 98In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 99The scanning speed is slow when scanning from my machine. (Windows)
- 100Access Web Based Management *