FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 52Set up your Brother machine on a wireless network (Windows/macOS)
- 53Reset the Drum Counter
- 54What is the difference between the toner cartridge and the drum unit?
- 55Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 56Horizontal coloured lines appear on the page
- 57Uninstall the Brother Software and Drivers (Windows)
- 58Vertical colored streaks or bands appear on the page
- 59I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 60I cannot print full-page photos or images using Email Print.
- 61Cannot print after a Windows 10 update (June 2020)
- 62The downloaded driver's name is different from my machine's name. (Linux)
- 63Large characters are printed incorrectly. (Linux)
- 64Wrong Toner Cartridge
- 65I cannot print on a wireless (Wi-Fi) network (Mac)
- 66Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 67Change the printer driver settings (Windows)
- 68Cartridge Error
- 69Uneven color density across the page
- 70Toner Low
- 71Drum !
- 72When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 73Out of Memory
- 74Toner scatter or toner stain
- 75I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 76A security warning appears when accessing Web Based Management via HTTPS.
- 77I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 78I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 79Can I send a print job to multiple machine email addresses using Email Print?
- 80My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 81Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 82The driver installation finished successfully but I cannot print. (Linux)
- 83I am unable to print from a client PC to a printer on a print server. (Linux)
- 84To install the printer driver easily using a tool. (Linux)
- 85Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 86I get a TS error when trying to print on a wireless network.
- 87Open the Status Monitor (Windows)
- 88Important points you need to confirm before configuring your Brother machine for a wireless network.
- 89I cannot print from my computer via USB.
- 90Color offset
- 91In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 92Check the Node Name of the Brother machine
- 93Where can I find my Brother machine's serial number?
- 94Check the remaining ink or toner level (Linux)
- 95When I print images, the quality is not good (Linux)
- 96The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 97I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 98Control Printer Driver settings (only available for Windows)
- 99Access Web Based Management *
- 100Check the firmware version.