FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 52Condensation
- 53Cannot Print ##
- 54Cartridge Error
- 55Cannot Detect
- 56I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 57No Paper Tray1/Tray2/MP Tray
- 58Toner Low
- 59Cooling Down
- 60Out of Memory
- 61Can I use non-Brother or third party supplies with the Brother machine?
- 62Large characters are printed incorrectly. (Linux)
- 63I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 64Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 65I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 66When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 67A security warning appears when accessing Web Based Management via HTTPS.
- 68I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 69I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 70Can I send a print job to multiple machine email addresses using Email Print?
- 71When I print images, the quality is not good (Linux)
- 72The driver installation finished successfully but I cannot print. (Linux)
- 73Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 74I get a TS error when trying to print on a wireless network.
- 75Check the firmware version.
- 76Open the Control Panel (For Windows)
- 77Important points you need to confirm before configuring your Brother machine for a wireless network.
- 78Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 79I cannot print from my computer via USB.
- 80Missing thin lines in images
- 81Color offset
- 82My Brother machine has no power.
- 83Toner smears easily
- 84Check the Node Name of the Brother machine
- 85Colored spots at 75 mm (3.0 in.) intervals or at 29 mm (1.1 in.) intervals
- 86Uninstall the Brother Software and Drivers (Windows)
- 87Vertical colored streaks or bands appear on the page
- 88I cannot connect my machine to a Windows 11 computer via USB.
- 89Where can I download Brother iPrint&Scan application for Mac?
- 90My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 91The downloaded driver's name is different from my machine's name. (Linux)
- 92The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 93I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 94I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 95I am unable to print from a client PC to a printer on a print server. (Linux)
- 96Update the Driver or Firmware for your Brother machine
- 97Control Printer Driver settings (only available for Windows)
- 98Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 99Open the Status Monitor (Windows)
- 100What is the difference between the toner cartridge and the drum unit?