FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Cartridge Error
- 52No Toner
- 53Toner Low
- 54Colored spots at 75 mm (3.0 in.) intervals or at 29 mm (1.1 in.) intervals
- 55Vertical colored streaks or bands appear on the page
- 56I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 57When I print images, the quality is not good (Linux)
- 58Large characters are printed incorrectly. (Linux)
- 59I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 60Set up your Brother machine on a wireless network (Windows/macOS)
- 61Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 62Open the Status Monitor (Windows)
- 63Open the Control Panel (For Windows)
- 64What is the difference between the toner cartridge and the drum unit?
- 65Important points you need to confirm before configuring your Brother machine for a wireless network.
- 66I cannot print from my computer via USB.
- 67Missing thin lines in images
- 68When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 69Check the Node Name of the Brother machine
- 70Uninstall the Brother Software and Drivers (Windows)
- 71A security warning appears when accessing Web Based Management via HTTPS.
- 72I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 73I cannot install Brother drivers on Debian 10 or later (Linux)
- 74My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 75The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 76Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 77The driver installation finished successfully but I cannot print. (Linux)
- 78I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 79I am unable to print from a client PC to a printer on a print server. (Linux)
- 80To install the printer driver easily using a tool. (Linux)
- 81Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 82Update the Driver or Firmware for your Brother machine
- 83I get a TS error when trying to print on a wireless network.
- 84How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 85The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 86Access Web Based Management *
- 87Reset the Drum Counter
- 88Enable the Brother machine's network interface.
- 89Install the Brother Mobile Connect application (for mobile device)
- 90Check the firmware version.
- 91Delete print jobs from the print queue.
- 92I cannot find some option in the Printing preferences. (For Windows)
- 93Paper is Jammed in the Manual Feed Slot *
- 94Print the WLAN Report *
- 95Load and Print Paper in the Manual Feed Slot *
- 96Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 97Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 98Change the printer driver settings (Windows)
- 99I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 100Cannot Detect