FAQs & Troubleshooting
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162 Results
- 51I am unable to print from a client PC to a printer on a print server. (Linux)
- 52To install the printer driver easily using a tool. (Linux)
- 53I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 54I cannot save a file downloaded from the Brother support website (For Windows)
- 55Possible solutions for print quality issues
- 56Check the firmware version.
- 57Protect your Brother machine against unauthorised access over the network
- 58Unpack the machine
- 59Connect the power cord
- 60Delete print jobs from the print queue.
- 61I cannot find some option in the Printing preferences. (For Windows)
- 62Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 63Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 64Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 65Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 66How to identify your Operating System (OS).
- 67Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 68I cannot print from my computer via USB.
- 69Print both sides of paper or a booklet automatically
- 70Toner Low or Prepare New Toner Cartridge
- 71When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 72Curled or wavy
- 73What is the BRAdmin Professional software used for?
- 74What is the recommended paper?
- 75I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 76I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 77Where can I download Brother iPrint&Scan application for Mac?
- 78I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 79I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 80Uninstall printer drivers (Linux)
- 81Update the Driver or Firmware for your Brother machine
- 82A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 83Windows 10 Support Information
- 84"Offline" appears on the Status Monitor.
- 85Open the Control Panel (For Windows)
- 86Install the built-in drivers (For Windows 8 and Windows 10)
- 87What is the difference between the toner cartridge and the drum unit?
- 88What is the Network Shared printing?
- 89What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 90Clean the drum unit
- 91My Brother machine has no power.
- 92Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 93The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 94White lines down the page
- 95White lines, bands or ribbing across the page
- 96Gray background
- 97Faint
- 98Print the Network Configuration Report
- 99Clear paper jams.
- 100Ghost