FAQs & Troubleshooting
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169 Results
- 5103/22/2019Protect your Brother machine against unauthorised access over the network
- 5203/07/2019What is Brother iPrint&Scan?
- 5301/29/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 5401/28/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 5501/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 5601/24/2019All print jobs are aborted and nothing is printed. (Linux)
- 5701/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 5801/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 5901/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 6012/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 6107/23/2018Use the Network Connection Repair Tool (Windows)
- 6207/05/2018Windows 7 Support Information
- 6310/27/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 6403/29/2017Use the Universal Printer Driver for PCL
- 6503/29/2017Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 6608/17/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 6708/17/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 6808/17/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 6903/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 7003/25/2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 7103/25/2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 7203/25/2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 7303/25/2016Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 7403/25/2016Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 7503/25/2016What is the difference between the toner cartridge and the drum unit?
- 7603/25/2016Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 7703/25/2016Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 7803/25/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 7903/25/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 8003/25/2016What is the Network Shared printing?
- 8103/25/2016Supported models of Universal Printer Driver for PCL
- 8203/25/2016Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 8303/25/2016Discover the MAC address of the Brother network card
- 8403/25/2016Can I print from or scan to Android™ Smartphone?
- 8503/24/2016Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 8603/23/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 8703/23/2016What can happen if the wrong paper is used in your machine.
- 8803/23/2016What is the BRAdmin Professional software used for?
- 8911/10/2015Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 9011/05/2015Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
- 9111/27/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 9211/25/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 9311/19/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9408/26/2014What is a "Generic PCL Driver"?
- 9506/09/2014Can I print from and scan to iPhone, iPod touch and iPad?
- 9606/05/2014I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 9701/27/2014"JAM INSIDE" error appears on the LCD. What should I do?
- 9801/27/2014How can I clean the inside of the printer?
- 9901/27/2014How can I clean the corona wire of the drum unit?
- 10001/27/2014Replace the toner cartridge