FAQs & Troubleshooting
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128 Results
- 51I cannot use the "Modules Update" button on Web BRAdmin.
- 52The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 53What is a "Generic PCL Driver"?
- 54Uninstall the drivers. (Mac OS X 10.5)
- 55What kind of paper can I use?
- 56How can I clean the inside of the printer?
- 57I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 58Printouts have wrinkles or creases.
- 59White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 60Can I print from DOS applications?
- 61I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 62Replace the drum unit.
- 63Can I print using the IPP protocol on Windows XP?
- 64What is the printable area per page?
- 65What is the recommended paper?
- 66How do I clear paper jams?
- 67Vertical black lines appear on the printout.
- 68I cannot install the driver when using the Driver Install Tool. (Linux)
- 69Print command (cupswrapper) (Linux)
- 70I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 71I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 72When printing with monochrome laser printer, the print position shifts. (Linux)
- 73Uninstall printer drivers (Linux)
- 74What is the difference between the toner cartridge and the drum unit?
- 75I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 76The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 77I cannot print from my computer via USB.
- 78I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 79There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 80In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 81The printer makes a grinding or clicking sound.
- 82Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 83Why does the Drum LED blink ?
- 84Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 85I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 86White lines appears down the page.
- 87How can I clean the corona wire of the drum unit?
- 88Printouts are faint.
- 89Uninstall the printer drivers (For Windows)
- 90Replace the toner cartridge.
- 91Cannot print after a Windows 10 update (June 2020)
- 92Paper size settings are unavailable when I print from OpenOffice (Linux)
- 93I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 94Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 95I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 96I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 97Install the built-in drivers (For Windows 8 and Windows 10)
- 98I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 99What is the Network Shared printing?
- 100Can I print from or scan to Android™ Smartphone?