FAQs & Troubleshooting
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189 Results
- 51A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 52Discover the MAC address of the Brother network card
- 53I cannot print from my computer via USB.
- 54Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 55What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 56NO PAPER XXXX (XXXX means "TRAY1"/"TRAY2" or "MP( Multi-purpose) TRAY" etc")
- 57What is Optional Font Package (BS-3000)?
- 58Paper Feed Problems
- 59What do LCD messages on Display (Maintanance messages) mean?
- 60What does the LOAD LETTER sized error message mean?
- 61How do I turn off the Quick Print Setup?
- 62FONT FULL
- 63The print speed slows down.
- 64I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 65In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 66How can I use the reprint function?
- 67Printer cannot power on.
- 68An error message "MEMORY FULL" appears on the printer LCD.
- 69What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 70I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 71Printouts have toner specks.
- 72I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 73How do I clean the corona wire of the drum unit?
- 74ERROR XX <-> SERVICE CALL
- 75Replace the drum unit.
- 76Printouts are faint.
- 77How do I factory reset the print server?
- 78How do I change the print server password?
- 79I cannot install the driver when using the Driver Install Tool. (Linux)
- 80My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 81Cannot print after a Windows 10 update (June 2020)
- 82Paper size settings are unavailable when I print from OpenOffice (Linux)
- 83The downloaded driver's name is different from my machine's name. (Linux)
- 84The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 85Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 86Large characters are printed incorrectly. (Linux)
- 87The driver installation finished successfully but I cannot print. (Linux)
- 88Print command (LPR) (Linux)
- 89I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 90All print jobs are aborted and nothing is printed. (Linux)
- 91I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 92I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 93I am unable to print from a client PC to a printer on a print server. (Linux)
- 94I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 95I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 96To install the printer driver easily using a tool. (Linux)
- 97When printing with monochrome laser printer, the print position shifts. (Linux)
- 98Uninstall printer drivers (Linux)
- 99Pre-Required Procedures (Linux)
- 100Windows 10 Support Information