FAQs & Troubleshooting
Latest |
236 Results
- 5108/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5207/28/2022Update the Driver or Firmware for your Brother machine
- 5307/26/2022Configure and use the Scan Key Tool (Linux)
- 5407/19/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 5506/30/2022Print as a Poster (Windows®)
- 5606/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5706/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 5806/20/2022Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 5905/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6004/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6104/13/2022Uninstall the Brother Software and Drivers (Windows)
- 6204/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6304/11/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 6404/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6504/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6604/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6703/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 6803/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6903/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7012/27/2021Brother iPrint&Scan cannot find my Brother machine (macOS)
- 7112/15/2021I cannot connect my machine to a Windows 11 computer via USB.
- 7211/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 7311/10/2021Open the Control Panel (For Windows)
- 7410/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7510/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7607/28/2021What is AirPrint?
- 7703/31/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 7803/24/2021Set up your Brother machine on a wireless network.
- 7903/22/2021Low Temperature
- 8003/19/2021I get a TS error when trying to print on a wireless network.
- 8103/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8203/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8302/18/2021When I print photos, the color quality is not good.
- 8401/08/2021How do I print since Google Cloud Print is discontinued?
- 8512/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 8612/24/2020Printing/ Scanning with a mobile device
- 8712/24/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8809/14/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8908/19/2020When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 9007/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 9107/16/2020Cannot print after a Windows 10 update (June 2020)
- 9207/16/2020Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 9307/06/2020Scan using XSane or GIMP (Linux)
- 9407/06/2020Important points for specifying the scan area (Linux)
- 9507/06/2020What driver package format is supported by my Linux distribution?
- 9606/29/2020Sleep
- 9706/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9806/02/2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 9905/28/2020Paper Size Mismatch / Size Mismatch
- 10005/28/2020Out of Memory