FAQs & Troubleshooting
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232 Results
- 51Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 52How do I make sure my Brother machine's copy settings are best suited to the types of copies I make?
- 53Reset the network settings to the factory default.
- 54My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 55What driver package format is supported by my Linux distribution?
- 56Command List of brscan. (Linux)
- 57Uninstall Scan-key-tool. (Linux)
- 58"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 59Protect your Brother machine against unauthorised access over the network
- 60Scan from the Brother iPrint&Scan application using Windows Phone.
- 61Download a file from the "Downloads" section and save it to Windows 8 computer.
- 62Printing/ Scanning with a mobile device
- 63I still receive the error message "Paper Jam" after I removed the jammed paper.
- 64The copies I make with my Brother machine's Automatic Document Feeder (ADF) come out blank.
- 65I cannot make borderless prints.
- 66I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 67Unable to Print 5X
- 68Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 69I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 70Cover is Open
- 71I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 72Document Jam
- 73Paper Jam
- 74Clean the Scanner to improve the copy or fax quality.
- 75I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 76When I print images, the quality is not good (Linux)
- 77I installed scan-key-tool, but it does not work. (Linux)
- 78When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 79Firewall port requirements of the Scan Key Tool (Linux)
- 80Print the WLAN report
- 81I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 82The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 83The downloaded driver's name is different from my machine's name. (Linux)
- 84The driver installation finished successfully but I cannot print. (Linux)
- 85Uninstall the scanner driver. (Linux)
- 86I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 87I cannot print using my Brother machine on a wireless network (Mac)
- 88How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 89The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 90Important points you need to confirm before configuring your Brother machine for a wireless network.
- 91Unable to Scan AX
- 92Unable to Print 7X
- 93Unable to Print 3X
- 94The edge of glossy paper is smudged.
- 95I cannot print from my computer via USB.
- 96I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 97When I make a copy the image or text is cut off.
- 98Make copies using my Brother machine.
- 99When I print photos, the color quality is not good.
- 100No Paper Fed