FAQs & Troubleshooting
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228 Results
- 51Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 52Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 53No Paper Fed
- 54I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 55Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 56What driver package format is supported by my Linux distribution?
- 57Cannot print after a Windows 10 update (June 2020)
- 58"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 59(Video) Load an Envelope
- 60I cannot find some option in the Printing preferences. (For Windows)
- 61Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 62Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 63Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 64Locate files scanned with ControlCenter2 (For Macintosh)
- 65The printer status is Offline or Paused.
- 66I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 67I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 68What is the recommended paper?
- 69Load envelopes
- 70Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 71Scan a document from the Windows Vista Photo Gallery
- 72I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 73The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 74I am unable to print from a client PC to a printer on a print server. (Linux)
- 75Connect your Brother machine to your mobile device via a wireless router or access point.
- 76How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 77Printing result in Windows Photo Viewer is light.
- 78Enable the Brother machine's network interface.
- 79Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 80Printing/ Scanning with a mobile device
- 81Open the "Scanners and Cameras" and Properties.
- 82Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 83Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 84Scan multiple pages into one file instead of each scan being saved as a separate file.
- 85When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 86I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 87When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 88When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 89Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 90Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 91Print the Network Configuration List
- 92The scanner cover support has come off. (With Video Instructions)
- 93(Video) Unpack your Brother machine
- 94Print the WLAN report
- 95Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 96How do I make sure my Brother machine's copy settings are best suited to the types of copies I make?
- 97My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 98Make copies using my Brother machine.
- 99How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 100When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".