FAQs & Troubleshooting
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143 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Drum !
- 52Where can I download Brother iPrint&Scan application for Mac?
- 53My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 54I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 55The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 56I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 57Important points you need to confirm before configuring your Brother machine for a wireless network.
- 58Uninstall the Brother Software and Drivers (Windows)
- 59A security warning appears when accessing Web Based Management via HTTPS.
- 60Configure the Scan to Email Feature (Linux)
- 61Check the remaining ink or toner level (Linux)
- 62When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 63After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 64Media Type Mismatch or Media Mismatch
- 65I cannot find some option in the Printing preferences. (For Windows)
- 66Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 67Self-Diagnostic
- 68Toner Ended
- 69I cannot scan via network.
- 70Poor fixing
- 71Where can I find my Brother machine's serial number?
- 72What is the recommended paper?
- 73I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 74I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 75I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 76I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 77Change the brscan5 scan settings using XSane (Linux)
- 78The driver installation finished successfully but I cannot print. (Linux)
- 79I installed scan-key-tool, but it does not work. (Linux)
- 80Delete a network scanner entry. (Linux)
- 81Important points for specifying the scan area (Linux)
- 82How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 83To install the printer driver easily using a tool. (Linux)
- 84Firewall port requirements of the Scan Key Tool (Linux)
- 85Update the Driver or Firmware for your Brother machine
- 86I get a TS error when trying to print on a wireless network.
- 87Control Printer Driver settings (only available for Windows)
- 88"Offline" appears on the Status Monitor. (Windows)
- 89Open the Status Monitor (Windows)
- 90Open the Control Panel (For Windows)
- 91My Brother machine has no power.
- 92When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 93I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 94I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 95Configure and use the Scan Key Tool (Linux)
- 96What driver package format is supported by my Linux distribution?
- 97The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 98The downloaded driver's name is different from my machine's name. (Linux)
- 99The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 100Can I use my Brother printer with a 64 bit Linux distribution? (Linux)