FAQs & Troubleshooting
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235 Results
- 51Manual Feed
- 52Jam Rear (With Video Instructions)
- 53Jam Tray (With Video Instructions)
- 54Can I use non-Brother or third party supplies with the Brother machine?
- 55What is Toner Continue Mode?
- 562-sided Disable or 2-sided Disabled
- 57TONER ENDED
- 58Scan multiple pages into one file instead of each scan being saved as a separate file.
- 59Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 60Size Error DX or Size Error 2-sided
- 61Reset the network settings to the factory default
- 62What driver package format is supported by my Linux distribution?
- 63A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 64Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 65When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 66Jam 2-sided
- 67Image skewed
- 68I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 69I cannot print on a wireless (Wi-Fi) network (Windows)
- 70Combine multiple scanned documents into a single file with PaperPort™
- 71I cannot find some option in the Printing preferences. (For Windows)
- 72Download a file from the "Downloads" section and save it to Windows 8 computer.
- 73The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 74I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 75Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 76Scan Unable xx
- 77Discover the MAC address of the Brother network card
- 78Gray background
- 79What is the recommended paper?
- 80Print the Network Configuration Report
- 81I cannot install the driver when using the Driver Install Tool. (Linux)
- 82When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 83Command List of brscan. (Linux)
- 84A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 85Important points you need to confirm before configuring your Brother machine for a wireless network.
- 86The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 87I can print but cannot scan via network. (For Windows)
- 88I cannot find some options in the Print dialog box (macOS 11 or later)
- 89Check the remaining ink or toner level (Linux)
- 90The downloaded driver's name is different from my machine's name. (Linux)
- 91I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 92Scan a document using Brother iPrint&Scan. (macOS only)
- 93I cannot save a file downloaded from the Brother support website (For Windows)
- 94What kind of envelopes and labels are recommended for printing?
- 95Possible solutions for print quality issues
- 96Unpack your Brother machine
- 97Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 98Printing/ Scanning with a mobile device
- 99Print a web page from iPrint&Scan when using an Android™ mobile device.
- 100Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?