FAQs & Troubleshooting
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299 Results
- 51When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 52Print using only the black ink cartridge when the Color cartridges have run out.
- 53When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 54Scan a document from a Windows Vista application
- 55Scan a document from a Windows XP application
- 56Paper Jam
- 57Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 58Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 59Where can I find my Brother machine's serial number?
- 60I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 61Load envelopes into my machine
- 62The driver installation finished successfully but I cannot print. (Linux)
- 63Wireless setup is requesting a WPS PIN to complete the setup
- 64Uninstall the scanner driver. (Linux)
- 65I want to print using CUPS while keeping SELinux enabled. (Linux)
- 66Firewall port requirements of the Scan Key Tool (Linux)
- 67I cannot print using my Brother machine on a wireless network (Windows)
- 68I cannot save a file downloaded from the Brother support website (For Windows)
- 69How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 70Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 71I cannot find some option in the Printing preferences. (For Windows)
- 72Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 73Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 74Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 75Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 76Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 77I cannot make borderless prints.
- 78How to identify your Operating System (OS).
- 79Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 80Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 81Scan a document and open the scanned image with a graphics application using the SCAN key on my Brother machine
- 82Scan a document and open the scanned image with a graphics application (For Windows)
- 83Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 84Unable to Scan AX
- 85Unable to Print 7X
- 86Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 87Ink Absorber Full
- 88Low Temperature
- 89The edge of glossy paper is smudged.
- 90I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 91Unable to Print XX
- 92Scan and save a document in PDF format for Windows (Scan to File)
- 93Scan and save a document in PDF format for Macintosh (Scan to File)
- 94Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 95No Paper Fed
- 96Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 97I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 98Where can I get FaceFilter Studio and what can I do with this application?
- 99When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 100What type(s) of connections can I use with my Brother machine and a wireless network?