FAQs & Troubleshooting
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251 Results
- 51I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 52Print using only the black ink cartridge when the Color cartridges have run out.
- 53When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 54Improve poor print quality.
- 55What is the BRAdmin Professional software used for?
- 56Cannot print after a Windows 10 update (June 2020)
- 57(Video) Update the Driver or Firmware for your Brother machine
- 58How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 59Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.
- 60Easy Scan to E-mail
- 61Protect your Brother machine against unauthorised access over the network
- 62Delete print jobs from the print queue.
- 63Download a file from the "Downloads" section and save it to Windows 8 computer.
- 64Cannot Detect Ink Volume
- 65Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 66Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 67Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 68Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 69Unable to Print 3X
- 70Can third party ink be used to refill the ink cartridges?
- 71I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 72Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 73I cannot install Brother drivers on Debian 10 or later (Linux)
- 74Scan a document using Brother iPrint&Scan. (macOS only)
- 75Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 76"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 77I cannot print on a wireless (Wi-Fi) network (Windows)
- 78I cannot print using my Brother machine on a wireless network (Mac)
- 79I cannot save a file downloaded from the Brother support website (For Windows)
- 80The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 81Open the Status Monitor
- 82The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 83Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 84Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 85I cannot make borderless prints.
- 86What is AirPrint?
- 87How to identify your Operating System (OS).
- 88Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 89A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 90Unable to Print 7X
- 91Scan multiple pages into one file instead of each scan being saved as a separate file.
- 92Copy on Both Sides of the Paper (1-sided to 2-sided/2-sided to 2-sided)
- 93Scan a document from a Windows XP application
- 94Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 95Connect the cords
- 96When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 97Scan an image and insert it in a Windows XP application
- 98Wireless setup is requesting a WPS PIN to complete the setup
- 99Windows 10 Support Information
- 100Unpack your Brother machine