FAQs & Troubleshooting
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246 Results
- 51The keys on the control panel do not respond or triple beep when I press them.
- 52My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 53Scan using XSane or GIMP (Linux)
- 54Wireless setup is requesting a WPS PIN to complete the setup
- 55I cannot print using my Brother machine on a wireless network (Windows)
- 56The scanner cover support has come off. (With Video Instructions)
- 57After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 58I cannot find some option in the Printing preferences. (For Windows)
- 59Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 60Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 61Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 62Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 63Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 64Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 65Unable to Print 3X
- 66Where can I find the ink cartridges for my new Brother machine?
- 67Cannot Detect
- 68Wrong Paper Size
- 69Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 70I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 71How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 72Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 73Add your Brother machine with AirPrint (macOS)
- 74I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 75I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 76Cannot print after a Windows 10 update (June 2020)
- 77I cannot print using my Brother machine on a wireless network (Mac)
- 78Use the Network Connection Repair Tool (Windows)
- 79Check the firmware version.
- 80Open the Control Panel (For Windows)
- 81The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 82I cannot make borderless prints.
- 83What is the Network Shared printing?
- 84High Temperature
- 85Ink Low
- 86I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 87The ink cartridges run out very quickly. Is there any reason for that?
- 88Is my Brother machine compatible with Windows Vista?
- 89My Brother machine feeds multiple sheets of paper at a time.
- 90Scan a document in Mac OS X 10.6.
- 91Glossy Paper does not feed correctly.
- 92I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 93Is there a way to view how much ink is remaining?
- 94Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 95I cannot install Brother drivers on Debian 10 or later (Linux)
- 96"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 97Command List of brscan. (Linux)
- 98Scan a document using Brother iPrint&Scan. (macOS only)
- 99Windows 10 Support Information
- 100When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.