FAQs & Troubleshooting
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205 Results
- 51Scan a document into PaperPort™ using the TWAIN driver
- 52Curled
- 53Jam Rear
- 54Curled or wavy
- 55Can I buy any MICR toner?
- 56Turn the Toner Save mode on or off
- 57"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 58Large characters are printed incorrectly. (Linux)
- 59I installed scan-key-tool, but it does not work. (Linux)
- 60I am unable to print from a client PC to a printer on a print server. (Linux)
- 61Scan a document using Brother iPrint&Scan. (macOS only)
- 62"Offline" appears on the Status Monitor.
- 63Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 64I cannot find some option in the Printing preferences. (For Windows)
- 65Download a file from the "Downloads" section and save it to Windows 8 computer.
- 66Open the Control Panel (For Windows)
- 67The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 68The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 69What is the difference between the toner cartridge and the drum unit?
- 70The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 71I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 72Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 73Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
- 74Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 75The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 76Scan Unable
- 77Print Unable
- 78The printer status is Offline or Paused.
- 79Scan multiple pages into one file instead of each scan being saved as a separate file.
- 80Can I check the remaining life of my Brother machine's drum?
- 81How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 82Is my Brother machine compatible with Windows Vista?
- 83Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 84Drum Error (Drum!)
- 85When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 86Out of Memory
- 87Toner specks
- 88What kind of paper can I use?
- 89Black toner marks across the page
- 90White lines across the page
- 91When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 92I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 93I cannot install the driver when using the Driver Install Tool. (Linux)
- 94I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 95Configure the Scan to Email Feature (Linux)
- 96Configure and use the Scan Key Tool (Linux)
- 97Scan using XSane or GIMP (Linux)
- 98Cannot print after a Windows 10 update (June 2020)
- 99My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 100The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)