FAQs & Troubleshooting
Latest |
125 Results
- 5111/24/2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 5211/18/2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 5311/09/2020I want to clear all saved label files.
- 5410/30/2020How do I print the inserted image maintaining its original size?
- 5510/30/2020When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 5610/13/2020How to use the Sequential Numbering function
- 5710/13/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 3.2 for Mac)
- 5810/07/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 5910/07/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 6009/15/2020The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 6109/10/2020How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 6209/10/2020How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 6309/04/2020The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 6409/04/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6508/26/2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 6608/25/2020How do I create name badges by joining "First Name" and "Last Name" fields together?
- 6707/14/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 6807/10/2020How do I reset the machine to the default settings?
- 6907/09/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 7006/12/2020The tape got jammed or stuck in the printer.
- 7106/04/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 7206/03/2020When I try to use the database function, an application error occurs.
- 7305/28/2020The printed label contains blank horizontal lines.
- 7405/19/2020I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 7505/19/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 7605/19/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 7705/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 7805/18/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 7905/13/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 8005/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 8105/11/2020Why does my machine display "Line Limit!" when I press the Enter key?
- 8205/08/2020How do I type accented characters?
- 8304/27/2020How do I clear the current format settings and/or the text on the display?
- 8404/27/2020How do I print vertically?
- 8504/24/2020How do I change the style to italics?
- 8604/23/2020I cannot read the display clearly (the screen is too light or dark).
- 8704/23/2020My label is not cut automatically after printed.
- 8804/07/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 8904/07/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 9004/06/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 9103/31/2020The fabric tape became detached after washing.
- 9203/27/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 9303/05/2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 9412/23/2019How do I make a label with a barcode?
- 9512/11/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 9603/20/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 9703/12/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 9801/18/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 9901/17/2019The driver downloaded from the website cannot be installed.
- 10012/14/2018I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)