FAQs & Troubleshooting
![]() |
Popular |
363 Results
- 51Wireless setup is requesting a WPS PIN to complete the setup
- 52I cannot print using my Brother machine on a wireless network (Windows)
- 53Printing/ Scanning with a mobile device
- 54Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 55Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 56Change the printer driver settings (Windows/macOS)
- 57My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 58I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 59Smudges on printed pages (Poor fixing)
- 60I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 61Install extra memory
- 62The downloaded driver's name is different from my machine's name. (Linux)
- 63"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 64When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 65A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 66Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 67Replace Laser
- 68Clean the drum unit
- 69In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 70Toner specks
- 71Jam Inside
- 72Jam MP Tray
- 73All black
- 74Add your Brother machine with AirPrint (macOS)
- 75Use the Network Connection Repair Tool (Windows)
- 76I cannot find some option in the Printing preferences. (For Windows)
- 77Configure and use the Scan to FTP feature
- 78I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 79Can I print from or scan to Android™ Smartphone?
- 80How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 81Make my copied images lighter or darker.
- 82Drum Stop
- 83Wrong Paper Size
- 84Size mismatch
- 85Transfer faxes to the PC when my machine has a mechanical problem
- 86Forward a fax to another fax machine when my machine has a mechanical problem
- 87Print a list of my Brother machine's current settings
- 88Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 89Envelope creases
- 90Clean the corona wire
- 91Reduce the size of a received fax to fit the size of the paper in the Brother machine
- 92I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 93When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 94I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 95Why doesn't my Brother machine have a dial tone?
- 96I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 97Cannot print after a Windows 10 update (June 2020)
- 98Firewall port requirements of the Scan Key Tool (Linux)
- 99I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 100I get a TS error when trying to print on a wireless network.