FAQs & Troubleshooting
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324 Results
- 51The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 52The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 53Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 54Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 55Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 56When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 57Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 58I can print but cannot scan via network. (For Windows)
- 59How can I prevent public access to certain features on my Brother machine?
- 60I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 61Is my Brother machine compatible with Windows Vista?
- 62Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 63The keys on the control panel do not respond.
- 64How do I clear the message "Jam Duplex" from the LCD?
- 65What kind of memory can I use?
- 66How do I clean the scanner to improve the copy or fax quality?
- 67How do I clean the corona wire?
- 68Can I use non-Brother or third party supplies with the Brother machine?
- 69Can I print from DOS applications?
- 70My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 71How can I improve my Brother machine's copy quality?
- 72My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 73The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 74Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 75I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 76Uninstall the scanner driver. (Linux)
- 77How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 78I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 79I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 80Firewall port requirements of the Scan Key Tool (Linux)
- 81Install PaperPort™ 12SE / 14SE onto Windows 10.
- 82"Offline" appears on the Status Monitor.
- 83Open the Status Monitor
- 84Supported models of Universal Printer Driver for PCL
- 85Do I need a telephone line to send and receive faxes with my Brother machine?
- 86Discover the MAC address of the Brother network card
- 87I cannot print from my computer via USB.
- 88How do I clean the drum unit?
- 89I am having a problem receiving faxes.
- 90Uninstall the drivers. (Mac OS X 10.5)
- 91Where can I find my Brother machine's serial number?
- 92I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 93When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 94The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 95Replace the drum unit.
- 96I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 97How do I factory reset the print server?
- 98Print the Network Configuration List
- 99I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 100I cannot install the driver when using the Driver Install Tool. (Linux)