FAQs & Troubleshooting
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349 Results
- 51Can I restrict access to certain operations on my Brother machine?
- 52I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 53I cannot connect to the Active Directory running on Windows Server 2003 using the LDAP feature. The error message "Server Time-out" appears on the LCD. What should I do?
- 54When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 55When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 56Where is the USB port on the machine?
- 57Cannot print after a Windows 10 update (June 2020)
- 58I cannot send a fax using PC-FAX (Windows 10)
- 59Delete a network scanner entry. (Linux)
- 60I cannot print using my Brother machine on a wireless network (Windows)
- 61ControlCenter3 displays a blank screen at startup (Windows)
- 62I cannot save a file downloaded from the Brother support website (For Windows)
- 63Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 64How to identify your Operating System (OS).
- 65Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 66Stop my Brother machine from automatically redialing a number.
- 67Locate files scanned with ControlCenter2 (For Macintosh)
- 68Discover the MAC address of the Brother network card
- 69I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 70How do I know which side up my photo paper should be in the tray?
- 71The printer status is Offline or Paused.
- 72When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 73Is my Brother machine compatible with third party print servers?
- 74My machine does regular cleaning cycles in the night. How can I correct this?
- 75Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 76Can third party ink be used to refill the ink cartridges?
- 77When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 78Can my Brother machine print a report to verify a fax I sent was received?
- 79The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 80My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 81Configure and use the Scan Key Tool (Linux)
- 82Uninstall printer drivers (Linux)
- 83I can print but cannot scan via network. (For Windows)
- 84I cannot scan via USB. (Mac OS X)
- 85Create or view a XML Paper Specification document
- 86Make a two-sided copy. (Duplex)
- 87Clear the paper jam.
- 88Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 89How do I clean the Scanner to improve the copy or fax quality?
- 90Is there a way to view how much ink is remaining?
- 91I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 92The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 93I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 94Wireless setup is requesting a WPS PIN to complete the setup
- 95Print command (LPR) (Linux)
- 96Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 97"Offline" appears on the Status Monitor.
- 98The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 99The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 100Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.