FAQs & Troubleshooting
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348 Results
- 51Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 52I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 53How do I know which Receive Mode to select?
- 54The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 55What is the BRAdmin Professional software used for?
- 56Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 57Load paper in the paper tray
- 58Set up your Brother machine on a wireless network.
- 59I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 60I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 61I cannot print using my Brother machine on a wireless network (Windows)
- 62Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 63Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 64I still receive the error message "Paper Jam" after I removed the jammed paper.
- 65Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 66Delete numbers stored in my Brother machine's Caller ID History.
- 67Change the printer driver settings (Windows/macOS)
- 68I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 69When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 70Which E-mail packages are compatible with ControlCenter3?
- 71I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 72Can I transfer faxes to the PC when my machine has a mechanical problem?
- 73What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 74I'm using Macintosh. What is the PreScan option used for?
- 75The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 76When I make a copy the image or text is cut off. What can I do?
- 77Scan a document into ScanSoft™ PaperPort™ 11SE
- 78One or more of my colors are not printing (blank). What can I do?
- 79When I print, the pages are smudged with ink. What should I do?
- 80Cannot print after a Windows 10 update (June 2020)
- 81I cannot print using my Brother machine on a wireless network (Mac)
- 82Delete print jobs from the print queue.
- 83The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 84The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 85Print a web page from iPrint&Scan when using an Android™ mobile device.
- 86Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 87The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 88Configure a cover page for PC-FAX.
- 89When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 90When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 91Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 92When I try to scan the A3/ Ledger size document using ScanSoft™ PaperPort™ 11SE, there is not "A3/ Ledger" in the paper size list. What should I do?
- 93The print speed is very slow when I use XML Paper Specification Printer Driver.
- 94I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 95I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 96I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 97Scan a document in Mac OS X 10.6.
- 98What is Distinctive Ring and how do I program it?
- 99Why doesn't the machine answer when receiving a call?
- 100Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?